“While you need to have a platform that is user friendly so that the business can create and constantly innovate applications, there still needs to be enterprise strength behind it so that you can safeguard security and privacy – things that may not be front of mind for business.”
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While governments can continue to train and invest, low code unlocks a new stream of people to be able to be yet to start new digital careers to be involved in creation of new capability.Īnd in “unlocking the full brainpower of potential,” van der Putten said there are enormous opportunities for improving service delivery for the benefit of citizens.īut he also says that low-code does not mean low security, or low ethics. In Australia’s public service, for example, there are limited skills and digital resources to cope with the volume expected. In addition, low-code AI can be supported by a workforce that is less technical than the current workforce. “A common, low code language combined with education, can speak to anyone and allows for much better alignment between business and IT.” And this increases the chances of developing an outcome that is useful, ethical and will be adopted throughout the organisation. “Programming languages only speak to programmers,” van der Putten said. With AI programming, it simplifies the process of creating AI models and logic that allows both IT and business to work together so that when solutions are built, there’s a much greater degree of trust and understanding. Pega platforms are low-code, providing a visual approach to creating AI driven experiences and applications.
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With oversight, regulations, responsible data use and the right tools that enable business logic to be coded simply, AI can be fair and free from bias, making the future much brighter than Hollywood suggests.Īnd with low code AI and workflow platforms like Pega Australians in the public and private sectors can significantly improve their business outcomes.
“Responsible and trustworthy AI can be used to have a meaningful impact, improve the life of citizens, customers, and businesses,” he said. In his role, van der Putten determines how AI can drive change and impact business, arts and science, and more in a responsible, customer centric and ethical manner.
“If you ask a random stranger what AI is, they’re likely to talk about robots that take over the world,” Peter van der Putten, Director AI Lab at Pegasystems, explained to The Mandarin. Thanks to Hollywood, the first thing people tend to think of when they hear “artificial intelligence” is a dystopian future where humanity is at war with its electronic overlords – Terminator, Ex Machina and I, Robot come to mind.